Restaurant Floor Captain Job Description

Supervises and trains the dining room staff to country club standards of excellence.

Restaurant floor captain job description.

Restaurant job descriptions the person who oversees these servers is the captain waiter or head waiter. In addition to serving duties this individual performs a myriad of other tasks to ensure those patronizing the establishment receive flawless and expedient customer service. A restaurant manager hires staff such as servers cooks and dishwashers creating standards of job performance for these new hires. A restaurant supervisor performs a lot of functions in a bid to ensure the smooth running of a restaurant and to attain excellent level of customer satisfaction.

Dining room service captain summary. Students searching for job description of a banquet captain found the links articles and information on this page helpful. High end eating establishments or those with a large staff hire a very experienced waiter for this senior position to coordinate the team train new staff and handle customer service as needed. Restaurant job descriptions the captain reports to the maitre d or a headwaiter depending on the restaurant and may take on some of the front of the house responsibilities of the maitre d.

Service captain ensures that members and guests have a pleasant and memorable dining experience. National restaurant association restaurant professionals of all types can browse this website to find restaurant jobs read news updates. Restaurant supervisor job description example sample template. Restaurant captain restaurant supervisor.

Duties salary and requirements. They monitor the quality of food service and presentation in the restaurant and they coach employees so as to enhance guests experiences at the restaurant. Monitors setup maintenance cleanliness and safety of dining areas. Captains direct and manage staff members ensure compliance with company and safety standards and maintain efficient day to day operations.

As a restaurant captain you are responsible to promote and ensure guest satisfaction maintain a safe and sanitary work environment and ensure only the highest quality products are being served. A waiter captain also known as a head waiter oversees the wait staff and food service of a restaurant. A restaurant captain is responsible for supervising restaurant functions. A line cook may be responsible for one or multiple areas of the kitchen such as the grill or fryer depending upon the size and scale of the restaurant.

Communication between kitchen and wait staff restaurant appearance safety.